Chapter 2: Prepare for your coverage
It is normal to get excited or worried and to doubt yourself but work through it!
My blog had been going for less than six months when I got my first media request, an email asking me to appear on a phone-in onBBC Radio 5 late at night, forThe Phil Williams Show. I was overwhelmed. Although I thought one man and his dog might be listening at the time, it wasBBC Radio 5 and it was live! And it was paid! Luckily I happened to be seeing my friend Sue that day for lunch. She calmed me down and reassured me that I could do it! Another old boss said simply “Talk slowly”. This is great advice, although I’m not sure I always follow it but I remember it stuck with me for that first appearance! Why? Talking slowly helps to keep you calm.
92: Decide on your title
Decide how you would prefer to be described/introduced in your interview or quote. It won’t always go in as you would like. Even after years of saying “Consumer Champion” I recently sent a press release with a comment and was still described in a national newspaper as being from a “Complaints Firm”! Be consistent with your brand, too, so that studio staff will describe you as you want to be known. Your name and title will be displayed as an ‘Aston’ or ‘name strap’ across the lower section of the TV screen.
93: Call yourself an expert!
I used to hate this! When asked if I wanted to be described as a consumer expert, I always said “no”. It always sounded like a touch of arrogance! But, as I added more strings to my bow and became a consumer champion, author, journalist, blogger, speaker and business consultant, it became more difficult to know what title to use.
I want both consumers and businesses to look me up, as I help both. And really “consumer expert” was the only phrase that covered it, and I became more comfortable using that.
There is a commonly held belief that an expert is someone who knows more about a subject than everyone else in an average room. I think this is true and has helped a lot of people come to terms with using the word “expert”.
94: Key points
Time goes VERY QUICKLY! Much more quickly than you think and sometimes the interviewer will talk for longer than is helpful. So, think about which points you most want to get across but be very careful not to over prepare or you may appear stilted.
95: Get everything in writing!
When you are booked, ensure that everything is in writing. For a television appearance, most often you’ll get a phone call, so be sure to follow up in writing. Get everything about payment clarified. Travel and, if appropriate, accommodation, is usually arranged and paid for beforehand. Discuss and agree any payments for expenses, etc. If anything gets cancelled, you won’t be out of pocket.
96: Practice on Zoom
If you’re nervous, st