: Herfried Kohl
: Standards for Management Systems A Comprehensive Guide to Content, Implementation Tools, and Certification Schemes
: Springer-Verlag
: 9783030358327
: 1
: CHF 47.50
:
: Management
: English
: 819
: Wasserzeichen/DRM
: PC/MAC/eReader/Tablet
: PDF

This book guides readers through the broad field of generic and industry-specific management system standards, as well as through the arsenal of tools that are needed to effectively implement them. It covers a wide spectrum, from the classic standard ISO 9001 for quality management to standards for environmental safety, information security, energy efficiency, business continuity, laboratory management, etc. A dedicated chapter addresses international management standards for compliance, anti-bribery and social responsibility management.

In turn, a major portion of the book focuses on relevant tools that students and practitioners need to be familiar with: 8D reports, acceptance sampling, failure tree analysis, FMEA, control charts, correlation analysis, designing experiments, estimating parameters and confidence intervals, event tree analysis, HAZOP, Ishikawa diagrams, Monte Carlo simulation, regression analysis, reliability theory, data sampling and surveys, testing hypotheses, and much more. An overview of the necessary mathematical concepts is also provided to help readers understand the technicalities of the tools discussed. A down-to-earth yet thorough approach is employed throughout the book to help practitioners and management students alike easily grasp the various topics.


< p>




Herfried Kohl holds a PhD in Physics, and has over 25 years of international experience in the field of management systems, auditing and certification. He is the author of three German language books on quality management published by Springer.
Preface7
What Is in the Book and How to Navigate Through It10
Declaration14
Contents15
About the Author23
Abbreviations24
1 Standards for Management Systems: Overview and Main Ingredients26
1.1 Does the World Need Management System Standards?26
1.1.1 General Motivation26
1.1.2 Global Supply Chains28
1.1.3 Robust Processes and Reliable Process Management29
1.1.4 Globally Accepted Requirements for Management Systems29
1.1.5 Genuine Versus Industry-Specific Models for Quality Management Systems30
1.1.6 Certification Schemes31
1.2 Where Do All These Management System Standards Come from?32
1.2.1 Why Are Most Management System Standards Global?32
1.2.2 ISO International Organization for Standardization32
1.2.3 National Organizations for Standardization33
1.2.4 The Role of Industry Organizations and Other Interested Parties34
1.3 Processes: Why Are They in the Focus of Management Systems?35
1.4 Risk-Based Thinking: A Cornerstone of Management System Standards40
1.5 Universal Design: The Architecture of Management System Standards41
2 Generic Standards for Management Systems: An Overview43
2.1 Introduction44
2.2 ISO 9001 QMS Quality Management System45
2.2.1 Introductory Remarks46
2.2.2 The Principles Behind ISO 900148
2.2.3 Discussion of the Clauses of ISO 900151
2.2.4 Shortened Checklist for ISO 900183
2.2.5 Frequently Asked Questions83
2.2.6 Examples for Illustrational Purposes96
2.2.7 Some Supportive Standards for Quality Management Systems100
2.3 ISO 14001 EMS Environmental Management System101
2.3.1 Introductory Remarks103
2.3.2 Discussion of the Clauses of ISO 14001105
2.3.3 Other Important ISO Standards in the ISO 140XX-Series113
2.3.4 Shortened Checklist for ISO 14001113
2.3.5 Frequently Asked Questions116
2.4 ISO/IEC 17025 Laboratory Management116
2.4.1 Introductory Remarks116
2.4.2 Discussion of the Clauses of ISO 17025125
2.4.3 Frequently Asked Questions136
2.5 ISO 21001 EOMS Management Systems for Educational Organizations140
2.5.1 Introductory Remarks140
2.5.2 Discussion of the Clauses of ISO 21001141
2.5.3 Frequently Asked Questions164
2.6 ISO 22301 BCMS Business Continuity Management System165
2.6.1 Introductory Remarks165
2.6.2 Discussion of the Clauses of ISO 22301168
2.6.3 Frequently Asked Questions179
2.7 ISO 27001 ISMS Information Security Management System180
2.7.1 Introductory Remarks180
2.7.2 Discussion of the Clauses of ISO 27001181
2.7.3 Frequently Asked Question195
2.8 ISO 31000 RM Risk Management197
2.8.1 Introductory Remarks197
2.8.2 Discussion of the Clauses of ISO 31000198
2.8.3 Implementation Hints206
2.8.4 Frequently Asked Questions211
2.9 ISO 44001 CBRMS Collaborative Business Relationship Management System212
2.9.1 Introductory Remarks212
2.9.2 Discussion of the Clauses of ISO 44001213
2.9.3 Frequently Asked Questions226
2.10 ISO 45001 OH226
227226
2.10.1 Introductory Remarks227
2.10.2 Discussion of the Clauses of ISO 45001229
2.10.3 Frequently Asked Questions242
2.11 ISO 50001 EnMS Energy Management System244
2.11.1 Introductory Remarks244
2.11.2 Discussion of the Clauses of ISO 50001245
2.11.3 Frequently Asked Questions and Implementation Hints255
2.12 ISO 55001 AMS Asset Management System257
2.12.1 Introductory Remarks257
2.12.2 Discussion of the Clauses of ISO 55001259
2.12.3 Frequently Asked Questions266
2.13 ISO 22316 Organizational Resilience267
2.14 Finishing This Chapter and Looking Forward to Chap. 3272
3 Industry-Specific Standards for Management Systems274
3.1 Introduction and Overview274
3.2 Automotive Industry275
3.3 Aerospace Industry282
3.4 Railway Industry283
3.5 ICT Information and Communication Technology Industry285
3.6 Quality Management Schemes for Food Industry and Agriculture290
3.6.1 General Introduction290
3.6.2 ISO 22000 FSMS Food Safety Management System296
3.6.3 More Standards for Food Industry and Agriculture308
3.6.4 Concluding Remarks: Which Scheme to Choose?313
3.7 Forestry and Chain of Custody313
3.7.1 General Introduction313
3.7.2 PEFC and FSC314
3.7.3 ISO 38200: Chain of Custody of Wood and Wood-Based Products315