: Peter Pande, Robert Neuman, Roland Cavanagh
: Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
: McGraw-Hill Education
: 9780071431491
: 1
: CHF 52.60
:
: Betriebswirtschaft
: English
This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigmameasuring performance, improving quality and saving millions in the process. The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma Black Belts and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign, gather data on the process and the rate of defects, find ways to improve quality up to a Six Sigma leveljust 3.4 defects per million, and much more. * Includes dozens of data-gathering forms and Six Sigma tools and worksheets * Describes key improvement methods in a concise how-to format with checklists and tips