| Copyright | 6 |
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| Preface | 7 |
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| Acknowledgements | 8 |
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| Contents | 10 |
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| Abbreviations | 13 |
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| List of Figures | 14 |
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| List of Tables | 16 |
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| 1 Introduction: Smart Homes and Their Users | 17 |
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| Abstract | 17 |
| 1.1 The Smart Home Promise | 17 |
| 1.2 What About the Users of Smart Home Technologies? | 19 |
| 1.3 Purpose and Overview of This Book | 22 |
| 1.4 New Data and Analysis | 23 |
| References | 28 |
| 2 Analytical Framework for Research on Smart Homes and Their Users | 31 |
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| Abstract | 31 |
| 2.1 Introduction and Key Questions | 31 |
| 2.2 Research Themes | 32 |
| 2.3 Views of the Smart Home | 34 |
| 2.4 Users and the Use of Smart Homes | 37 |
| 2.5 User-Centred Challenges for Realising the Smart Home | 40 |
| 2.6 Analytical Framework for Research on Smart Homes and Their Users | 43 |
| 2.7 Suggested Further Reading | 46 |
| References | 46 |
| 3 Perceived Benefits and Risks of Smart Home Technologies | 51 |
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| Abstract | 51 |
| 3.1 Introduction and Key Questions | 51 |
| 3.2 Method and Data | 52 |
| 3.3 Results: Prospective Users’ Perceptions of Benefits and Risks | 57 |
| 3.4 Results: Distinctive Perceptions and Characteristics of Early Adopters | 60 |
| 3.5 Results: Alignment of Industry Marketing with User Perceptions | 63 |
| 3.6 Synthesis | 65 |
| 3.7 Suggested Further Reading | 68 |
| References | 69 |
| 4 Routines and Energy Intensity of Activities in the Smart Home | 70 |
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| Abstract | 70 |
| 4.1 Introduction and Key Questions | 70 |
| 4.2 Method | 71 |
| 4.3 Data | 76 |
| 4.4 Results: Time Profile of Activity-Based Electricity Demand | 78 |
| 4.5 Results: Energy Intensity of Domestic Activities | 79 |
| 4.6 Results: Routines and Rhythms in Domestic Activities | 82 |
| 4.7 Results: Activities in Households with Similar Composition | 84 |
| 4.8 Synthesis | 86 |
| 4.9 Suggested Further Reading | 87 |
| References | 87 |
| 5 Domestication of Smart Home Technologies | 89 |
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| Abstract | 89 |
| 5.1 Introduction and Key Question | 89 |
| 5.2 Method and Data | 91 |
| 5.3 Results: Patterns of Use | 92 |
| 5.4 Results: Household Dynamics | 95 |
| 5.5 Results: Learning | 96 |
| 5.6 Results: Domestication Pathways | 98 |
| 5.7 Synthesis | 101 |
| 5.8 Suggested Further Reading | 103 |
| References | 103 |
| 6 Control of Smart Home Technologies | 105 |
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| Abstract | 105 |
| 6.1 Introduction and Key Question | 105 |
| 6.2 Method and Data | 108 |
| 6.3 Results: Artefactual Control | 109 |
| 6.4 Results: Perceptual Control | 111 |
| 6.5 Results: Relational Control | 113 |
| 6.6 Synthesis | 115 |
| 6.7 Suggested Further Reading | 117 |
| References | 118 |
| 7 Conclusions and Implications for Industry, Policy and Research | 120 |
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| Abstract | 120 |
| 7.1 Summary of Key Insights | 120 |
| 7.2 The Importance of Cross-Cutting, Integrative Research on Smart Homes and Their Users | 123 |
| 7.3 Implications for Industry | 128 |
| 7.4 Implications for Policy | 130 |
| 7.5 Implications for Research | 132 |
| References | 134 |