: A. Oade
: Managing Challenging Clients Building Effective Relationships with Difficult Customers
: Palgrave Macmillan
: 9780230358997
: 1
: CHF 47.30
:
: Management
: English
: 170
: Wasserzeichen
: PC/MAC/eReader/Tablet
: PDF
Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.