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BiSL® - A Framework for Business Information Management - 2nd edition

:	Frank van Outvorst, Ralph Donatz, Remko van der Pols
:	BiSL® - A Framework for Business Information Management - 2nd edition
:	Van Haren Publishing
:	9789087538774
:	1
:	CHF 43.20
:

:	Schulbücher Allgemeinbildende Schulen
:	English

:	201
:	DRM
:	PC/MAC/eReader/Tablet
:	PDF

Note: This book is available in several languages: Dutch, English. For trainers free additional material of this book is available. This can be found under the 'Training Material' tab. Log in with your trainer account to access the material. This book describes a process framework for business information management: the Business Information Services Library (BiSL®) – a public domain standard that is consistent with the IT Infrastructure Library (ITIL) and Application Services Library (ASL). BiSL establishes a bridge between IT and business processes, and between business information administrators and information managers. The BiSL process model provides an insight into all of the primary processes within their field of operations and into the relationship between the various processes. It offers a starting point for the improvement of these processes using best practices, amongst other things, and it provides uniform terminology. This book explains BiSL, a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explains how the framework BiSL can help to improve business processes and the alignment of business and IT. Additional Training material is available for free for APMG accredited trainers. If you want to have this sent to you, please send an e-mail to: info@vanharen.net Click here for an overview of the second of BiSL, the ASL BiSL Foundation’s Business Information Services Library. https://www.youtube.com/watch v=zABBrno62uo

	Foreword	6
	CHAPTER 1 Introduction	14
	1.1 Background	14
	1.2 Business information management	16
	1.3 Objectives of this book	17
	1.4 Structure of the book	17
	CHAPTER 2 Positioning of business information management	20
	2.1 Management domains	20
	2.2 Positioning of business information management	21
	2.3 The nature of business information management	23
	CHAPTER 3 The BiSL framework	32
	3.1 The framework for business information management	32
	3.2 Structure of the BiSL framework	34
	3.3 Connection of the process clusters	36
	CHAPTER 4 Use management cluster – The daily management processes	38
	4.1 Introduction	38
	4.2 End user support	40
	4.3 Business data management	45
	4.4 Operational supplier management	50
	CHAPTER 5 Functionality management cluster – maintenance and renovation	54
	5.1 Introduction	54
	5.2 Specify information requirements	56
	5.3 Design non-automated information systems	63
	5.4 Prepare transition	67
	5.5 Review and testing	72
	CHAPTER 6 The connecting processes (1) – Operational level	78
	6.1 Introduction	78
	6.2 Change management	78
	6.3 Transition management	86
	CHAPTER 7 The management processes cluster	92
	7.1 Introduction	92
	7.2 Planning and resource management	97
	7.3 Financial management	101
	7.4 Demand management	107
	7.5 Contract management	111
	CHAPTER 8 Information strategy cluster	118
	8.1 Introduction	118
	8.2 Establish information chain developments	120
	8.3 Establish business process developments	125
	8.4 Establish technological developments	129
	8.5 Information lifecycle management	134
	8.6 Information portfolio management	138
	CHAPTER 9 I-organization strategy cluster	146
	9.1 Introduction	146
	9.2 Strategic supplier management	147
	9.3 Strategic user relationship management	153
	9.4 Strategic information partner management	159
	9.5 Define I-organization strategy	164
	CHAPTER 10 Connecting processes (2) – strategic level	170
	10.1 Introduction	170
	10.2 Information coordination	171
	CHAPTER 11 Use and implementation of BiSL	178
	11.1 Introduction	178
	11.2 Implementation and organization	180
	11.3 The organization	181
	11.4 The final result	182
	APPENDIX 1 The BiSL process framework	184
	APPENDIX 2 Explanation of the process diagrams	186
	APPENDIX 3 List of terms	188
	APPENDIX 4 Bibliography	192
	Index	196