: Dianna Booher
: Communicate with Confidence
: AudioInk
: 9781613392317
: 1
: CHF 18.90
:
: Lebensführung, Persönliche Entwicklung
: English
Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate with Confidence!(R).1,042 Tips to improve your communication and interpersonal skills!You will learn how to: Establish credibility and show concern Transition from criticizing to coaching Listen to negotiate so that everybody feels like a winner Give clear instructions Give and receive usable feedback Ask appropriate questions and answer questions appropriately to gain cooperation Present ideas persuasively and communicate across gender and cultural lines