: Lynda Byron
: Assertiveness
: Oak Tree Press
: 9781846210655
: 1
: CHF 9.10
:
: Wirtschaft
: English
Assertiveness is not what you are, but what you do. It's about behaviours. It's also about rights - not about always demanding your rights but being aware of them and getting what you're entitled to without upsetting others - a difficult balance.