: E. Kasabov, A. Warlow
: The Compliance Business and Its Customers Gaining Competitive Advantage by Controlling Your Customers
: Palgrave Macmillan
: 9781137271150
: 1
: CHF 26.60
:
: Management
: English
: 154
: Wasserzeichen
: PC/MAC/eReader/Tablet
: PDF
The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.