: Christian Wolff
: Project Management in China Softskills as Succes Factors
: diplom.de
: 9783836607452
: 1
: CHF 33.80
:
: Betriebswirtschaft
: English
: 83
: kein Kopierschutz/DRM
: PC/MAC/eReader/Tablet
: PDF
Inhaltsangabe:Abstract: This thesis gives an overview of Project Management in the People?s Republic of China (PRC), with regard to soft skills as success factors. The reason for writing my thesis in China was to experience the effects of globalisation with a practical orientation. China seemed to me the most interesting and challenging country for the assignment. To learn more about the success factors which are essential for the collaboration with the Chinese was a further motivation for me to write this work in China. During my assignment I learned that soft factors and social competence are key requirements to be accepted and successful in daily business. The intercultural difference and the social behaviour of the Chinese are very different from what Westerners are used to at home. To handle these differences, soft skills become essential for successful collaboration. After introducing the background knowledge of Project Management in China, several situations which require soft skills are addressed and discussed. Not only ways to improve our own soft skills are stated but also ways to recognise and react to certain situations in the dialogue with others. The role of soft skills is extremely important in modern-day business life and in all divisions of a company. With the following work I want to arouse the reader?s interest and awareness of soft factors in business and convince him of the importance of such a fundamental topic. Annotation: This work is written in British English with the exception of original quotations. Please note that ?he?, ?his? etc. refer to both genders.Inhaltsverzeichnis:Ta le of Contents: ABSTRACTII ACKNOWLEDGEMENTSIII TABLE OF CONTENTSIV LIST OF FIGURESVI LIST OF TABLESVII ABBREVIATIONSVIII 1.INTRODUCTION1 1.1PROBLEM STATEMENT - CHANGING CHALLENGES ABROAD1 1.2PROPOSED SOLUTION - SOCIAL AND PERSONAL SKILLS FOR PROJECT SUCCESS2 1.3OBJECTIVE AND APPROACH OF THIS STUDY3 2.PROJECT MANAGEMENT IN CHINA4 2.1BACKGROUND INFORMATION ABOUT CHINA4 2.1.1General overview4 2.1.2Aspects of culture and mentality of the Chinese people4 2.1.3Facts and figures about China7 2.1.4China's construction business10 2.1.5Environmental problems in China12 2.2IMPORTANT CONCEPTS OF PROJECT MANAGEMENT14 2.3THE CONSTRUCTION PROJECT MANAGEMENT ENVIRONMENT15 2.4THE CONSTRUCTION PROJECT (MANAGEMENT) PROCESS17 2.5THE COMPETING OBJECTIVES OF PROJECT MANAGEMENT18 2.5.1Project Quality Management18 2.5.2Project Cost [...]

Christian Wolff, geb. 19.08.1981 in Filderstadt-Bonlanden, nach Absolvierung des Zivildienstes in Boston (USA), Studium der Betriebswirtschaft an der Hochschule für Technik in Stuttgart. Während des Studiums diverse Auslandssemester und Praktika u.a. in Birmingham (UK) sowie Shanghai und Changzhou (PRC). Abschluss 2007 als Bachelor in Business Administration. Derzeit bereichsübergreifendes Traineeprogramm bei ThyssenKrupp Steel.
Abstract3
List of figures7
List of tables8
Abbreviations9
1 Introduction10
1.1 Problem statement – changing challenges abroad10
1.2 Proposed solution – social and personal skills for project success11
1.3 Objective and approach of this study12
2 Project Management in China13
2.1 Background information about China13
2.1.1 General overview13
2.1.2 Aspects of culture and mentality of the Chinese people13
2.1.3 Facts and figures about China16
2.1.4 China’s construction business19
2.1.5 Environmental problems in China21
2.2 Important concepts of Project Management23
2.3 The construction project management environment24
2.4 The construction project (management) process26
2.5 The competing objectives of Project Management27
2.5.1 Project Quality Management27
2.5.2 Project Cost Management29
2.5.3 Project Time Management31
3 Design and performance of financial project controlling33
3.1 Presentation of TKS Bauplanung GmbH33
3.2 The MT construction project – brief description34
3.3 Analysis of the project’s current financial structure38
3.4 Developing an effective system to monitor costs and contracts39
3.4.1 Overview to developing an effective system39
3.4.2 The redesigning of the project’s filing system40
3.4.3 The preparation of the contract and cost record40
3.5 Controlling and administering the implemented system41
3.5.1 The budget and additional expenses or claims41
3.5.2 The challenges within the cost and contract control43
4 Determining soft skills as success factors in Project Management46
4.1 Identification of essential soft skills in China46
4.2 Communication skills47
4.2.1 Overview of communication skills47
4.2.2 Different communication styles48
4.2.3 Communication barriers50
4.2.4 Ways to improve communication51
4.3 Conflict resolution or mediation52
4.3.1 Overview of conflict resolution52
4.3.2 Reasons for conflicts52
4.3.3 Models of conflict resolution56
4.4 Body language58
4.4.1 Overview of the importance of body language58
4.4.2 Interpreting body language59
4.5 Rhetoric and negotiation skills62
4.5.1 Overview of rhetoric and negotiation with the Chinese62
4.5.2 Preparing for negotiation63
4.5.3 Different argumentation styles65
5 Conclusions and recommendations for project approach in China68
5.1 Soft factors for project success in Chinese context68
5.2 Training soft skills for an assignment in China70
6 Summary72
Appendix74
A Supplemental information to the project’s financial structure74
A.1 Contract Management of the MT construction project74
A.2 Cost Management of the MT construction project75
A.3 Extracted example of MT cost control - overview76
B Supplemental information to the project’s implemented system77
B.1 Overview to controlling and administering the system77
B.2 The contract related payments – payment system78
Bibliography80