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Enterprise iPhone and iPad Administrator's Guide

:	Charles Edge
:	Enterprise iPhone and iPad Administrator's Guide
:	Apress
:	9781430230106
:	1
:	CHF 50.60
:

:	Allgemeines, Lexika
:	English

:	392
:	Wasserzeichen/DRM
:	PC/MAC/eReader/Tablet
:	PDF

Are you an IT professional involved in deploying the iPhone and or iPad in your company or organization? Do you have fellow employees who are eager to use their iPhones and iPads for work? Then this is the book for you.Enterprise iPhone and iPad Administrator's Guide provides step-by-step instructions on how to deploy and integrate the iPhone within a range of professional environments-from large businesses and educational institutions to medium-sized offices. This book ensures that the process is achieved in a streamlined, efficient, and cost-effective manner.

The guide begins with an introduction to basic deployment concerns, then moves into actual methods and tools that you can use to streamline the deployment process. Next, an in-depth discussion of configuration and provisional profiles helps you deliver solid device setup, security, and adherence to organization policies. Finally, you'll learn how to use existing help desk teams to provide effective user support. Also included is coverage of the latest iPhone- and iPad-specific enterprise technologies (such as push notification and calendaring tools) as well as internal iPhone and iPad applications and web-based solutions for businesses.

Charles Edge has been working with Apple products since he was a child. Professionally, Charles started with the Mac OS and Apple server offerings in 1999 after years working with various flavors of Unix. Charles began his consulting career working with Support Technologies and Andersen Consulting. In 2000, he found a new home at 318, Inc., a consulting firm in Santa Monica, California which is now the largest Mac consultancy in the country. At 318, Charles leads a team of over 40 engineers and has worked with network architecture, security and storage for various vertical and horizontal markets. Charles has spoken at a variety of conferences including DefCon, BlackHat, LinuxWorld, MacWorld and the WorldWide Developers Conference. Charles' first book, Mac Tiger Server Little Black Book, can be purchased through Paraglyph Press. Charles recently hung up his surfboard and moved to Minneapolis, Minnesota, with his wife, Lisa. Charles can be contacted at krypted@mac.com.

	Contents at a Glance	5
	Table of Contents	6
	About the Authors	12
	About the Technical Reviewer	13
	Acknowledgments	14
	Introduction	15
	Chapter 1 The Inevitability of the iPhone in the Enterprise	17
	Three Devices, One Platform	18
	Welcoming Change While Protecting the Enterprise	20
	Sandbox	21
	Long-Term Implications	21
	Mobile Integration Strategies	22
	The Paradigm Shift	23
	Impact to Infrastructure	23
	Integration with the Enterprise	25
	Summary	27
	Chapter 2: Purchasing and Activating	28
	Making Large-Purchase Considerations	28
	Preparing the Pilot	29
	Purchasing Applications	30
	Understanding the License Agreement	30
	Purchasing in Bulk	31
	Managing Activations	32
	Using StoreActivationMode	32
	Using StoreGeniusMode	33
	Activating Devices	34
	Getting Started	34
	Synchronizing for the First Time	35
	Choosing Synchronization Options	36
	Developing Organizational Policies	38
	Using the App Store	38
	Managing iTunes	39
	Registering Devices	41
	Backing Up and Restoring Devices	41
	Placing Devices Back into Production	43
	Upgrading the Software	44
	Summary	46
	Chapter 3: Applying Basic Configurations to Mobile Devices	48
	Getting Familiar with iOS 4	49
	Setting Wireless Network Connections	50
	Configuring Wireless Network Settings	51
	Joining a Wireless Network	52
	Leveraging the Mobile Web Browser	54
	Configuring the Browser (Mobile Safari)	54
	Navigating Through the Browser Environment	56
	Installing SSL Certificates	59
	Setting up E-Mail Accounts	62
	Leveraging the Cloud	64
	Using IMAP, POP, and SMTP	65
	Securing the Device	69
	Restricting Access to Applications	69
	Authenticating with Passcodes	73
	Maintaining Devices	76
	Performing Basic Startup Maintenance	76
	Verifying Network Connectivity	77
	Obtaining Updates	77
	Leveraging the Logs	81
	Performing Backup and Restoration	82
	Bypassing the Passcode	84
	Summary	84
	Chapter 4: Integrating with Groupware	86
	Integrating with Microsoft Exchange Servers	87
	Ensuring a Proper Exchange Environment	87
	Using Exchange Server Remote Connectivity Analyzer	88
	Looking at Paths in Exchange	92
	Troubleshooting Exchange 2007 and 2010 Virtual Directories	93
	Configuring iOS for ActiveSync	94
	Using Exchange to Manage Policies	98
	Managing Policies from PowerShell	101
	Using Remote Wipe	102
	Using Alternative Groupware Solutions	104
	MobileMe	104
	Leveraging the Cloud	111
	Summary	113
	Chapter 5: Working with Documents and Files	115
	Sharing Files Using iTunes	116
	Building a File Sharing Environment	118
	Selecting Your Service	118
	AFP	119
	Configuring AFP	119
	Defining AFP Authentication	120
	Setting Limits	121
	Managing Idle User Handling	122
	Setting up Share Points	123
	Accessing Servers With Third-Party Software	125
	EZSharePro	126
	NetPortal and NetPortal Lite	132
	FileBrowser	136
	Using iWork	138
	Leveraging Public Clouds	139
	MobileMe	140