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Performance Measurement in Corporate Governance DEA Modelling and Implications for Organisational Behaviour and Supply Chain Management

:	Alex Manzoni, Sardar M. N. Islam
:	Performance Measurement in Corporate Governance DEA Modelling and Implications for Organisational Behaviour and Supply Chain Management
:	Physica-Verlag
:	9783790821703
:	1
:	CHF 85.30
:

:	Betriebswirtschaft
:	English

:	232
:	Wasserzeichen/DRM
:	PC/MAC/eReader/Tablet
:	PDF

In the global knowledge economy, corporate governance, organisational behaviour and performance of the supply chain are becoming increasingly important aspects of the evaluation of an enterprise. The subject of this book is the development of a contemporary organisation behaviour performance measurement (OBPM) model for enterprises in the modern economy. The fields of organisation behaviour and supply chain management are integrated with an Open Socio-Technical Systems theory of management and the application of Operations Research to corporate governance for the measurement of organisation performance. This book thereby offers a new and innovative quantitative approach to qualitative concepts of corporate performance measurement and makes a significant contribution to the fields of management theory, supply chain management as well as operations research.

	Preface and Summary	5
	Abbreviations	8
	List of Figures	11
	List of Tables	12
	Contents	14
	1 Performance Issues in the Global Knowledge Economy: The Need for an Extended Framework for Enterprises	19
	1.1 Introduction	19
	1.1.1 Background: Globalization and the Global Knowledge Economy	19
	1.1.2 The Behaviour of Management and the Role of Companies in Society	21
	1.1.3 The Supply Chain Imperative	22
	1.1.4 Organizational Performance Management and Measurement	24
	1.1.5 The Elements of Performance	25
	1.1.6 Measures of Performance	26
	1.1.7 Data Envelopment Analysis	28
	1.1.8 Background to the Australian Case Study	29
	1.2 Objectives	30
	1.3 Methodology	31
	1.4 Contribution of this Book	32
	1.4.1 Limitations of Existing Literature	32
	1.4.2 A New Approach-Overcoming the Limitations	33
	1.5 Structure of the Book	33
	2 Critical Literature Review: The Roles of Organization Behaviour, Corporate Governance and Supply Chain Management in the Measurement of Performance for Commercial Enterprises in a Global Knowledge Economy	36
	2.1 Introduction: Issues and Developments in Contemporary Global Knowledge Economics and Business	36
	2.2 The Emergence of a Global Knowledge Economy	38
	2.2.1 Globalization of Australian Business	38
	2.2.2 Competition for Australian Business in a Global Economy	39
	2.2.3 The Emergence of Global Knowledge as Capital	41
	2.3 The Emergence of an OSTS Approach to OB	44
	2.3.1 Introduction	44
	2.3.2 The Founding Fathers	Weber, Durkheim and Pareto
	2.3.3 The Human Relations School and the Tavistock Institute	46
	2.3.4 Systems Theory	47
	2.3.5 Open Socio-Technical Systems	48
	2.4 The Corporate Governance and Social Responsibility Approach to Organization Performance Strategy	52
	2.4.1 Introduction	52
	2.4.2 The Current Corporate Governance Forum	53
	2.4.3 Ethics and Morality in Business	55
	2.5 The SCM Approach to Organization Performance	57
	2.6 The Measurement of Organization Performance	63
	2.7 DEA and the Measurement of Efficiency	66
	2.7.1 Introduction: Background and Brief History of the Model	66
	2.7.2 Recent Research and Model Development	68
	2.8 Conclusion	70
	3 Conceptual Framework and Research Methodology: A New Approach to PM	71
	3.1 Introduction	71
	3.2 Conceptual Framework for PM	72
	3.3 The OBPM Model	75
	3.4 The Optimization Model of Business Using DEA	77
	3.4.1 Stages of an Applied Operations Research Study	77
	3.4.2 The Procedure for DEA Application	79
	3.5 Linear Programming and DEA	81
	3.5.1 Linear Programming	82
	3.5.2 Linear Programming for DEA	82
	3.5.3 Mathematical Programming with Spreadsheets	84
	3.6 Alternative Methodologies for Measuring Efficiency	84
	3.6.1 Ratio Analysis and Efficiency Evaluation with Multiple Input and Multiple Output	84
	3.6.2 The Pure Programming Approach	85
	3.6.3 Regression Analysis with Multi Inputs and Outputs	87
	3.6.4 The Deterministic Statistical Frontier Approach	87
	3.6.5 The Stochastic Frontier Approach	88
	3.7 Other Related Mathematical Models	89
	3.8 Research Data for this Study	94
	3.8.1 The Data Source	95
	3.8.2 The DEA Data	95
	3.8.3 Validating the DEA Model	95
	3.9 Conclusion	96
	4 DEA: Theory, Methods and Applications	97
	4.1 Introduction	97
	4.2 The Basic Model	98
	4.2.1 DEA for One Output and Two Inputs	101
	4.2.2 DEA for Two Outputs and One Input	103
	4.3 Extensions to the Base Model	105
	4.3.1 Technical and Allocative Efficiencies: Input and Output Orientations	105
	4.3.2 Slack	108
	4.3.3 Returns to Scale	109
	4.3.4 Weighting the DMUs	110
	4.3.5 Setting the DMU Weights	111
	4.4 DEA: Assumptions, Strengths and Limitations	113
	4.4.1 Assumptions and Precautions of DEA	113
	4.4.2 Strengths and Advantages of DEA	114
	4.4.3 Weaknesses and Limitations of DEA	114
	4.5 Other Models and Issues	115
	4.6 Conclusion	117
	5 DEA of Corporate Governance: The Model and Its Application	118
	5.1 Introduction	118
	5.2 Corporate Social Responsibility	119
	5.2.1 Stakeholder Engagement	123
	5.2.2 Ethical Business Behaviour	124
	5.2.3 Accountability	124
	5.2.4 Value Attuned Public Relations	124
	5.2.5 Dialogue	125
	5.3 The DEA of Corporate Social Responsibility	125
	5.3.1 The CSR Database	123
	5.3.2 The Black CSR Model	126
	5.3.3 DEA Justification	126
	5.4 Applying DEA