| Acknowledgments | 7 |
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| Contents | 9 |
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| Contributors | 11 |
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| Introduction | 15 |
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| Part 1: Understanding Disabilities | 21 |
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| Visual Impairments | 22 |
| 1 Introduction: The Physiological Basis of Visual Perception | 22 |
| 1 Formation of the Retinal Image | 23 |
| 1 Neurological Function in the Retina | 25 |
| 2 Overview: Functional Requirements for Visual Perception | 25 |
| 3 Discussion: Functionality Restrictions in Visual Disorders | 27 |
| 4 Approaches to Enhance Human-Computer Interaction | 28 |
| 5 Emerging Solutions | 30 |
| 6 Conclusions | 31 |
| References | 31 |
| Cognitive and Learning Impairments | 34 |
| 1 Introduction | 34 |
| 2 Overview | 35 |
| 3 Discussion | 37 |
| 4 Future Directions | 39 |
| 5 Author s Opinion of the Field | 40 |
| References | 41 |
| Hearing Impairments | 44 |
| 1 Introduction | 44 |
| 1.3 Models of Hearing Impairment | 44 |
| 1.3 Demographics on Hearing Impairments | 46 |
| 1.3 Legal Perspective | 46 |
| 2 Deaf People and Sign Language | 47 |
| 2.1 Sign Language | 47 |
| 2.2 Historical Perspective - Education | 47 |
| 2.3 Historical Perspective - Technology | 49 |
| 3 Current Web Access Technology | 50 |
| 3.1 Embedded Video and Captioning | 50 |
| 3.2 Captioning Services | 51 |
| 3.3 Access Using Sign Language | 51 |
| 4 Future Research Directions | 52 |
| 5 Authors Opinion of the Field | 53 |
| References | 54 |
| Part 2: Evaluation and Methodologies | 78 |
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| Physical Impairment | 56 |
| 1 Introduction | 56 |
| 1.3 Musculoskeletal Disorders | 57 |
| 1.3 Movement Disorders | 58 |
| 1.3 Prevalence of Dexterity Impairments | 59 |
| 1.3 Co-occurrence of Dexterity and Other Impairments | 59 |
| 2 Discussion | 60 |
| 2.1 Social and Economic Significance | 60 |
| 2.2 Alternative Input Mechanisms | 61 |
| 2.3 Effect of Dexterity Impairments on Technology and Web Access | 61 |
| 3 Future Directions | 63 |
| 4 Author s Opinion of the Field | 64 |
| References | 64 |
| Ageing | 66 |
| 1 Introduction | 66 |
| 2 Physical Changes | 67 |
| 2.1 Vision | 67 |
| 2.1.1 Age-Related Macular Degeneration (AMD) | 68 |
| 2.1.2 Cataracts | 68 |
| 2.1.3 Presbyopia | 69 |
| 2.1.4 Glaucoma | 69 |
| 2.2 Hearing | 70 |
| 2.3 Psychomotor | 70 |
| 3 Cognitive Changes | 71 |
| 3.1 Attention | 71 |
| 3.2 Memory | 72 |
| 4 Behavioural Changes | 73 |
| 5 Author s Opinion of the Field | 74 |
| 6 Future Directions | 74 |
| References | 75 |
| Web Accessibility and Guidelines | 80 |
| 1 Introduction | 80 |
| 2 Overview | 82 |
| 2.1 Device Independence | 85 |
| 2.2 Web Interaction | 86 |
| 2.3 Adaptation and Coping - Key Components of Disabled Interaction | 87 |
| 3 Discussion | 87 |
| 4 Future Directions | 89 |
| 4.1 Web Content Accessibility Guidelines (Version 2) | 90 |
| 4.2
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