| Preface | 5 |
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| Acknowledgements | 7 |
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| Contents | 9 |
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| Part I Business and Strategies, Cases | 15 |
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| An Approach for the Evaluation of the Agility in the Context of Enterprise Interoperability | 16 |
| 1 Introduction | 16 |
| 2 Related Work | 17 |
| 3 The POIRE Framework | 20 |
| 4 Agility Evaluation in the Context of Enterprise Interoperability | 23 |
| 5 Conclusions | 26 |
| References | 26 |
| Industrialization Strategies for Cross-organizational Information Intensive Services | 28 |
| 1 Introduction | 28 |
| 2 Definition of Terms and Research Approach | 29 |
| 3 A Reference Architecture for Seamless Cross-Organizational Collaboration | 31 |
| 4 Industrialization of IIS in the Case of Swiss Public Administration | 33 |
| 5 Conclusion | 37 |
| References | 39 |
| SME Maturity, Requirement for Interoperability | 42 |
| 1 Introduction | 42 |
| 2 Improvement Cycle | 44 |
| 3 Maturity Model | 46 |
| 4 Assessment Method | 48 |
| 5 Case Study | 49 |
| 6 Results and Business Benefits | 50 |
| 7 Related Work | 51 |
| 8 Conclusion | 51 |
| Acknowledgement | 52 |
| References | 52 |
| Information Security Problems and Needs in Healthcare – A Case Study of Norway and Finland vs Sweden | 54 |
| 1 Introduction | 54 |
| 2 Information Security Model | 55 |
| 3 Information Security in Healthcare | 56 |
| 4 The Case Studies | 57 |
| 5 Results | 58 |
| 6 Discussion and Comparison with the Swedish Study | 62 |
| 7 Summarizing Discussion | 65 |
| References | 65 |
| Impact of Application Lifecycle Management – A Case Study | 68 |
| 1 Introduction | 68 |
| 2 Related Research | 69 |
| 3 Research Approach | 71 |
| 4 Results | 72 |
| 5 Discussion | 77 |
| 6 Conclusions | 78 |
| References | 79 |
| Part II Cross-organizational Collaboration and Cross- sectoral Processes | 82 |
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| A Service-oriented Reference Architecture for Organizing Cross- Company Collaboration | 84 |
| 1 Motivation | 84 |
| 2 State-of-the-Art in Multienterprise Electronic Interaction and Shortcomings | 85 |
| 3 A Service-Oriented Reference Architecture | 88 |
| 4 Conclusion | 94 |
| References | 95 |
| Patterns for Distributed Scrum – A Case Study | 98 |
| 1 Introduction | 98 |
| 2 Research Approach | 101 |
| 3 Results | 102 |
| 5 Discussion | 107 |
| 6 Conclusions | 109 |
| References | 109 |
| Understanding the Collaborative Workspaces | 112 |
| 1 Introduction | 112 |
| 2 Understanding Collaboration | 113 |
| 3 The Organisational Layers | 114 |
| 4 The Life Cycles | 116 |
| 5 The Processes and the Motivation | 118 |
| 6 Virtual Organisations | 119 |
| 7 Information Flows | 121 |
| 8 Conclusion | 122 |
| Acknowledgments | 123 |
| References | 123 |
| Models and Methods for Web-support of a Multi- disciplinary B2( B2B) Network | 126 |
| 1 Introduction | 126 |
| 2 The B2(B2B) Backgrou
|