| FOREWORD | 7 |
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| Acknowledgements | 11 |
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| Contents | 12 |
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| Acronyms | 14 |
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| 1 Introduction | 16 |
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| 2 Overview Over the Historical Development | 21 |
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| 3 Why Exactly has CSR Become a Necessity? | 33 |
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| 3.1 Exercise of Immense Power | 33 |
| 3.2 Increased Deregulation, Liberalisation and Privatisation of Formerly Public Industries | 36 |
| 3.3 Potential for Innovation and Progress | 37 |
| 3.4 Increased Social Legislation | 39 |
| 3.5 Modern Technologies and the Mass Media | 41 |
| 3.6 Globalisation and its Influence on Cultures | 42 |
| 3.7 White-Collar Crimes: Corporate Fraud, Scandals and Excesses | 44 |
| 3.8 A Capitalist Imperative | 48 |
| 4 CSR Conceptualisation | 50 |
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| 4.1 Clarification of Denominations and Underlying Concepts | 50 |
| 4.2 An Overview Over the Most Important Theories on CSR | 71 |
| 5 Concrete CSR Measures: What can a Firm do? | 90 |
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| 6 Major Potential Benefits of CSR Engagement | 101 |
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| 6.1 Achievement of Competitive Advantage | 101 |
| 6.2 Value-Added to Products and Services | 104 |
| 6.3 Achievement of Organisational Commitment | 107 |
| 6.4 Equal Opportunity Compliance, Diversity and Their Inherent Benefits | 109 |
| 6.5 Enhanced Corporate Financial Performance | 111 |
| 6.6 Prevention of or Exit Strategies to Organisational Crises | 113 |
| 6.7 Opportunities for Partnerships and Alliances | 116 |
| 7 Factors Impacting Upon CSR Engagement | 118 |
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| 7.1 Institutional Factors | 119 |
| 7.2 Individual Factors | 132 |
| 7.3 Environmental Factors | 142 |
| 8 Conclusions | 148 |
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| References | 152 |
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| Monographs | 152 |
| Journal Articles | 153 |
| Multimedia sources | 160 |
| Internet sources | 160 |