: Heather A. Clark
: Beyond Borders, Beyond Banking The ACLEDA Bank Story, 2005-2019
: Springer-Verlag
: 9789811516870
: 1
: CHF 43.30
:
: Einzelne Wirtschaftszweige, Branchen
: English
: 322
: Wasserzeichen/DRM
: PC/MAC/eReader/Tablet
: PDF
This book examines the experiences and good practices of ACLEDA Bank, Cambodia. Applicable to banks and microfinance institutions around the globe, it includes materials for classroom instruction on organizational development, financial sector development, the role of government and investors in supporting the financial market, and the benefits to customers.

Following on the previous publication When There Was No Money, which tells the ACLEDA story by tracing its history and various stages of organizational development in the financial sector as it evolved in Cambodia from 1991 to 2004, this book examines the 2nd decade in the bank's history, including its expansion to Lao PDR and Myanmar, and the launch of subsidiaries, such as ACLEDA Securities and the ACLEDA Institute of Business.

Adopting a documentary approach, the book presents case studies supported by current economic and financial literature, as well as stories from a wide range of interviews with the board, management, staff, customers, competitors and regulators.

Given its scope, the book offers a valuable resource for financial institutions, investors, researchers and students interested in financial inclusion, financial sector development, good governance of financial institutions, microfinance, aid effectiveness, post-conflict organizational development, and Cambodia.


Heather A. Clark is the author ofWhen There Was No Money, a book covering the first decade of ACLEDA Bank's history. Ms. Clark's relationship with ACLEDA Bank Plc. and experience in Cambodia span two decades. In addition, she has over 25 years of experience working with microfinance banks, funding agencies, training institutes, and networks. She is a former Director of the UN Capital Development Fund's Microfinance Unit and has worked as a Senior Technical Advisor with the UNDP and USAID. She has also worked with NGOs, specialized banks and member-owned organizations, chiefly in South East Asia, East Africa, and Latin America.
Foreword11
Reference13
Acknowledgments14
Contents17
Abbreviations24
List of Figures26
List of Tables32
Part I: A Decade of Growth33
Prologue33
The Future Perspective33
Reference33
Chapter 1: Introduction: Building the Future—Beyond Borders, Beyond Banking34
1.1 Part I: A Decade of Growth37
1.2 Part II: Flight to Quality38
1.3 Part III: ACLEDA Bank Plc.: Traditions and Transitions38
1.4 Part IV: ACLEDA Bank Plc.: Expanding Beyond Borders, Beyond Banking39
1.5 Epilogue40
Chapter 2: The Big Picture: Cambodia Then, Cambodia Now (2004–2019)41
2.1 More than a Decade of Growth41
2.2 Growth with Equity45
2.3 Growth and Poverty47
2.4 Competitiveness and Innovation47
2.4.1 The Global Competitiveness Index (GCI)48
2.5 The Current and Future Advantage51
References52
Part II: Flight to Quality55
Prologue55
The Historical Perspective55
References57
Chapter 3: Cambodia’s Financial Market System (2004–2019): History, Structure, and Performance58
3.1 An Introduction to Cambodia’s Financial Market System58
3.1.1 Demand and Supply of Financial Services Fuel Economic Growth58
3.1.2 A Responsive Regulatory Framework and Supporting Infrastructure Advance Financial Inclusion59
3.2 Cambodia’s Financial Market System62
3.2.1 A Brief Tour of the Financial Market System: Supporting Functions63
3.2.2 A Brief Tour of the Financial Market System: Rules and Norms64
3.2.3 At the Core: Customers and Financial Services Providers65
3.3 An Inclusive Financial Market?67
3.3.1 How Inclusive Is Cambodia’s Financial Sector?68
3.3.2 Inclusion and Exclusion70
3.3.3 The Relationship Between Financial Inclusion and Poverty Reduction?70
3.4 The Core Market and the Vital Statistics About Market Expansion72
3.4.1 Serving the Market Well72
3.4.2 Creeping Delinquency and Increasing Non-Performing Loans74
3.4.3 The Discovery of an Innovative Business Model76
3.4.4 The Return on Innovation77
3.4.5 Serving the Market Better77
3.5 Rules and Norms in Practice78
3.5.1 The Consultative Process and Product78
3.5.2 Truth in Lending80
3.5.3 The Precedent for Market Transparency81
3.5.4 Opening the Financial Market to New Entrants82
3.5.5 The Precedent for Experimentation83
3.5.6 The Importance of Norms84
3.6 Supporting Functions84
3.6.1 Capital Markets: The Cambodia Securities Exchange (CSX)84
3.6.2 Information Services88
3.6.2.1 Research, Advocacy, and Coordination: Industry Associations88
3.6.2.2 The Credit Bureau of Cambodia (CBC)88
3.6.3 Financial Consumer Education89
3.6.4 Financial Consumer Protection90
References91
Chapter 4: Cambodia’s Financial Market System: Inclusive Dynamics, Impending Crisis?95
4.1 Introduction95
4.1.1 Five Factors for Concern96
4.2 Proliferation of Small Credit Operators at the “Bottom of the Pyramid”97
4.3 The System Capacity to Absorb More Debt Nears the Breaking Point99
4.3.1 Tracking the Evidence99
4.3.1.1 Traditional Measurement Inadequate to Detect Early Warning Signs99
4.3.1.2 Borrower Difficulty Meeting Financial Commitments100
4.3.1.3 Aggressive Competition: Number of Microcredit Loans Outstanding101
4.3.1.4 Aggressive Competition: Rapid Growth in Loan Size and MFI Portfolio Size102
4.3.1.5 Average Loan Outstanding to GDP Per Capita103
4.3.1.6 Multiple Borrowing105
4.3.2 The Unique Dynamics of Cambodia’s Micro-lending Market106
4.3.2.1 A Different Pattern of Over-indebtedness106
4.4 The Interest Rate Cap on Microcredit Fuels Expansive Borrowing107
4.4.1 The Market in Cambodia Worked Well to Lower Micro-lending Interest Rates108
4.4.2 Do Interest Rate Caps Strengthen the Market for Borrowers and Lenders?109
4.4.3 Market Research Around the World110
4.4.4 Interest Rate Caps as a Tool to Curb Debt Stress111
4.4.5 Interest Rate Cap Performance After Two Years of Implementation111
4.4.6 How Did the Interest Rate Cap Perform as “a Good Tool to Curb ‘Debt Stress’?”112
4.4.7 Reversing the Trend113
4.4.7.1 Market Behavior Prior to the Interest Rate Cap113
4.4.8 Abating a Debt Crisis: Six Important Lessons from Cambodia So Far115
4.4.9 Summary and Prospects118
4.5 Mergers and Acquisitions at the Top of the Pyramid119
4.5.1 The First Merger and Acquisition: Sathapana Limited120
4.5.2 The Next Candidate: Thaneakea Phum Cambodia, Ltd.122
4.5.3 Then It Was Another MFI’s Turn: Hattha Kaksekar Limited122
4.5.4 The Latest Change of Ownership in 2017: PRASAC MDI123
4.5.5 Ownership of Cambodia’s Leading MDIs 2012–2019124
4.6 Taxation Target127
4.7 Conclusion: Rational or Irrational Exuberance?129
References130
Part III: ACLEDA Bank Plc.: Traditions and Transitions133
Prologue133
The Historical Perspective133
Chapter 5: ACLEDA Bank Plc.: Principles and Practices137
5.1 Introduction137